We only distribute the highest quality dental, medical and ophthalmology/optometry products and we know you want to realise their full potential and get the most out of your investment – in the short term and the long term.
To help you get the best from your equipment, we provide comprehensive installation, application and operator training followed by servicing and repairs as part of the standard and extended warranty schemes that we offer with every purchase.
For your convenience we endeavour to establish local training, service and repair options through our extensive network of trusted local partners. If that’s not possible, we will usually fly in engineers to your site from a nearby country.
You will always receive documentation to evidence satisfactory completion of the installation/training/service/repair work.
Equipment breakdowns can hamper the delivery of healthcare services to your patients, potentially compromising their quality of care – and your reputation and revenue. Regular servicing for the lifetime of the equipment helps to reduce that risk.
For peace of mind post-warranty, we offer an annual preventative and corrective maintenance service contract at an additional cost.
We welcome exploring these options with you for any equipment donated or purchased from other channels eg Europe, North America, NGOs etc.